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- Provide flawless and timely operational support across all Server Support technologies
- Ensure any incidents related to Linux and HA technologies are resolved in a timely manner and the resolution is communicated to stakeholders
- Analyze the incidents and potential risks identified by the vendors for each of the technologies and isolate the relevant problems
- Potential tech lead for one of the areas listed: Automation; Capacity Management; Performance Management; Lifecycle Management; Disaster Recovery; Linux; High Availability Solution
- Work closely with architecture teams to ensure smooth support take on of new infrastructure
- Ensure good service delivery from vendor through service reviews and KPI's