Especialista de Pré-Venda 7 (Tax Department)

Thomson Reuters

Campinas-São Paulo-Brazil|São Paulo-São Paulo-Brazil sales
Job Description

The Solution Specialist job is to provide strategic prospective customers with technical expertise, build quality relationships at senior levels with both IT and Business leaders and professionals, conduct thorough needs analysis for targeted demonstrations, uncover potential objections, and assist in defining the competitive landscape. This will include activities such as needs analysis calls (discovery calls), filling out RFPs, product presentations, integration demonstrations, technical deep dives, follow-up calls, one-off demonstrations with the intent to educate, and work with Professional Services to create the "complete solution" during the pre-sales process.  They will have a proven track record of solving complex problems, answer prospects' and team members' detailed product questions, prepare and perform detailed product demonstrations. This individual will report to the Solutions and Offers Leader and will be provide leadership and mentoring of the remote team of Solution Specialists.

Job responsibilities include:

  • Builds relationships with potential customer's IT & Tax Department
  • Performs extensive needs analysis and client contact before product demonstration.
  • Performs focused product demonstrations.
  • Responds to RFPs with great detail and professionalism.
  • Assists sales managers/sales reps in preparation of proposals.
  • Answers one-off questions from potential customers.
  • Maintains and continually upgrades technical understanding of products.
  • Provides technical leadership and ensures technical issues are resolved.
  • Work with Product Management to enhance solution offering and provide feedback and direction from the field.
  • Visit customers and develop relationships to provide insight and value-add stories to the sales cycle.
  • Work closely with Professional Services to sell services and provide detailed Statements of Work.
  • May provide work leadership to more junior technical support staff.
  • Travels within assigned territory as required.
  • Ensures recruitment and training of staff to achieve business objectives
  • Provides guidance and leadership on performance management and employee development.
  • Coaches, mentors and develops the Solution Specialists team.
  • Ensures that all team members work efficiently to achieve the highest level of client satisfaction

 Qualifications:

  • Bachelor's degree in Computer Science, IT, Business Management and/or Accounting
  • Proven experience of Tax Solutions presales and/or implementations
  • Proven experience of pre-sales systems engineering experience directly supporting complex sales engagements; selling a solution spanning multiple departments in a company and requiring their approval.
  • ERP experience – preference to candidates with hands-on experience with one of the major ERP platforms (e.g. SAP, Oracle etc.) especially in Procure-to-Pay and/or Order-to-Cash processes and respective modules.
  • The ideal candidate has worked for a company that provides a complementary bolt-on product for a major ERP platform.
  • Implementation experience is a bonus.

Special skills and knowledge requirements:

  • Demonstrated ability to communicate highly technical concepts and processes to the "common person"
  • Excellent knowledge of Order to Cash and Procure to Pay business operations
  • Demonstrated ability to resolve complex pre-sales technical problems, working with field sales personnel.
  • Demonstrated ability to present technical concepts in clear manner to customers through demos and proposals
  • Excellent and professional writing, editing, and communication skills are required
  • Ability to work externally and internally with all levels of the organization

At Thomson Reuters, we believe what we do matters. We are passionate about our work, inspired by the impact it has on our business and our customers. As a team, we believe in winning as one - collaborating to reach shared goals, and developing through challenging and meaningful experiences. With more than 25,000 employees in more than 100 countries, we work flexibly across boundaries and realize innovations that help shape industries around the world. Making this happen is a dynamic, evolving process, and we count on each employee to be a catalyst in driving our performance - and their own.

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.


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To learn more about what we offer, please visit thomsonreuters.com/careers.

More information about Thomson Reuters can be found on thomsonreuters.com.



Locations
Campinas-São Paulo-Brazil;São Paulo-São Paulo-Brazil