Mandarin Retail Central Filing Officer - Forex - Limassol - GK918953

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GRS Global Recruitment Solutions

Limassol accounting-finance

An FCA and CySEC regulated financial services company listed on the London Stock Exchange are currently looking for a Mandarin speaking Retail Central Filing Officer to join their Limassol office. With over 20 years’ experience in the trading industry and headquarters in London, the company is a leading provider of online trading services. This is a fantastic opportunity for someone with experience within the Forex industry to join the back-office team of a growing company.


  • Receive and review documents of Retail clients
  • Continuously liaise with clients regarding the collection of documentation
  • Process applications for the opening of new client’s accounts into the Company’s software
  • Amend existing Client Accounts (i.e. Valid Documents, updated information)
  • Amend client’s accounts (e.g. leverage, profile etc.) into the Company’s software
  • Answer all emails received from clients regarding queries on account opening process as well as amending existing accounts
  • Validate provided documentation with an independent third-party electronic verification provider (e.g. RDC)
  • Ensure that all necessary documentations are collected and update the Company’s software about the collection of these documents
  • Keep client records (i.e. agreements, ID documents, investor questionnaire, Know Your Client information) in electronic form
  • Perform translation review of client documents
  • Refer to any complex issues to the department Supervisor
  • Identify potentially unusual, suspicious or fraudulent documentation and refer these to the department Supervisor
  • Any ad hoc duty as and when required


  • Fluent English and Mandarin to business level
  • Familiarity with the financial markets
  • Experience in processing documentation is an advantage
  • Good verbal and communicational skills
  • Attention to detail and high level of accuracy


  • Medical Insurance

Due to the high volume of applications we receive at GRS Recruitment, only shortlisted candidates will be responded to.