Customer Service Representative

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Auckland - Manukau & East Auckland call-centre-customer-service-customer-service-call-centre

Customer Service Representative

  • Competitive salary
  • Permanent role with attractive Monday-Friday hours
  • Penrose location - free onsite parking, close to convenient public transport

The client

Our client is a market leader offering residential and commercial solutions for interior spaces from benchtops and cabinetry through to structural flooring, wall lining and commercial joinery. They are a nationwide business that manufactures and distributes its products throughout the country. The customer services team has been awarded and recognised internationally in the past, which speaks volumes about their customer focus and passion for providing a seamless service for their customers.

The role

You will be responsible for answering inbound calls and emails while providing a high quality of customer service. Fast and efficient response times and accurate information is imperative. You’ll also be responding to enquiries about products and services and processing orders or credits accurately. This is a fast paced, high volume environment so expect your days to speed by!

The requirements

  • A minimum of 2 years’ customer service experience, preferably from a background in manufacturing, logistics or distribution
  • A high level of accuracy and attention to detail
  • Natural problem solver
  • Strong communication skills
  • Intermediate – advanced Microsoft skills
  • Ability to pass a pre-employment drug test
  • NZ Citizen or Permanent Resident


  • Fun, vibrant and supportive team environment – great team culture
  • Career progression
  • Monthly incentives scheme
  • Free onsite parking
  • Annual pay reviews
  • Christmas shut down period for 2 weeks
  • Convenient hours, Monday to Friday
  • Fun, vibrant and supportive team environment

Apply Now!

If you believe that you fit the bill please APPLY NOW. Reference number 86323