CareerFinders, on behalf of our client, one of Cyprus’ most well-known and respected Telecommunications Providers with offices in the heart of Nicosia, we are seeking to recruit a commercially aware and proactive Business Sales Account Manager to join their expanding team of professionals based in Nicosia. The successful candidate will be responsible for developing and maintaining professional relationships with existing and prospective Business clients.
- Establish relationships with new customers and secure contracts that achieve assigned sales quotas and targets.
- Sell Company products and services to existing customers by proactively or reactively promoting new products and services.
- Organize meetings, presentations and demonstrations to Business customers promoting the company's services.
- Be a positive representative of the company and its brand in the marketplace.
- Understanding the customer needs, applying company expertise in telecom business and providing the appropriate solution for client needs within our products and services portfolio.
- Maintain up to date knowledge of products and services and how they can be exploited in the different business areas.
- Maintain customer related reports and records according to the procedures in order to keep Business customer data up to date.
- Prepare and provide required sales documentation and promotional material to customers.
- Gain and maintain a close relationship based on honesty, professionalism and earnestness with the customers.
- Provide feedback to sales management on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation.
- Provide feedback to company management on market trends, competitive threats, unmet needs, and opportunities to deliver greater value to customers by extending company offerings.
- Communicate to sales management information on competitor’s activities, feedback from Business customers and recommend proactive moves where appropriate.
- Conduct all sales activities with the highest degree of professionalism and integrity.
- Assist in structuring business channel’s strategy and recommend ideas to enhance market competitiveness.
- Contribute in the preparation of an attractive and innovative incentive scheme to attract new business customers.
- Identification of new business opportunities through market analysis and customer feedback.
- Bachelor degree Business or Marketing.
- MBA will be considered as an advantage.
- Minimum one year experience in Sales Account Management or Customer Service related background, however job holder may be at entry level and progress with on the job training.
- Strong communication and negotiation skills.
- Problem Solving skills.
- Able to deal effectively with a variety of personalities.
- Able to maintain confidentiality as related to subscriber’s data.
- Able to adapt to changing circumstances.
- Team player.
- Previous sales experience in a technology based corporate sales environment.
- Fluent in Greek and English.
- Customer Service orientated.
- Ability to work with deadlines and targets.
- Exceptional organizational skills.
- Basic PC literacy skills. Basic proficiency in word processing and spreadsheets.
- Business understanding.
- Understanding of services and products.
- Basic knowledge of GSM technology and services.