We’re changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.
For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.
And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.
About the Role
The Analytics & Insights Lead will champion high priority projects across the Community Operations organization, which is responsible for providing customer support to the rider and driver-partner community. Based in Mexico City, but working with teams around Latam this role will provide critical business insights to help identify opportunities and implement operational improvements. Leveraging operational and analytical experience from challenging environments in the past, this person will manage two small teams on in Brazil and one in Mexico of analysts and Data Scientists who will be instrumental in driving our business forward. We're looking for a strategic critical thinker who can start at 30,000 feet and then dive deep into the details to deliver results.
You should have excellent analytical skills, experience managing a team both co-located and remotely, excellent time-management, excels at prioritization and organizational habits, and the ability to clearly communicate and present information to seek buy-in.
What You’ll Do
What You’ll Need
Bonus Points If
About the Team
The Community Operations Regional Team, is responsible for providing customer support to the rider/driver-partner and eats community.