Helpdesk and Technical Support Engineers

ANSI Information Systems, Inc.

Suite 511 Tytana Plaza Bldg. Plaza Lorenzo Ruiz, Binondo, Manila, Metro Manila
YOUR TRUSTED IT SOLUTIONS PARTNER
30 YEARS OF EXCELLENT SERVICE
 
ANSI Information Systems , Inc.  was established in 1987 in recognition of a growing need for better information systems to meet the increasing complexities in the retail and food business.
 
We are engage in selling and servicing Point of  Sales (POS) and a business partner of IBM Philippines, Inc. As a SAP channel partner, we are an authorized reseller and implementor of SAP Business One in the Philippines.
 
At ANSI, you will be given  great opportunity to hone your skills, gain knowledge, meet new friends and be rewarded appropriately. Our company is committed to help our customers run their businesses effectively and delivers value and rewards to our clients and employees
 
HELPDESK AND TECHNICAL SUPPORT ENGINEERS
    
Responsibilities:
  • Will provide customer satisfaction support by effectively handling customer inquiries through phone call diagnosis, isolation, on-site visits and providing of possible solutions for POS hardware and software issues and concerns.
Requirements:
  • Candidate must possess at least  Bachelor’s / College Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology, Others or equivalent.
  • With at least 1 year experience in a customer service company or familiar with POS systems is an advantage.
  • Must have the ability to multi-task in a fast-paced environment.
  • Knowledgeable in computer applications, Internet, basic troubleshooting and networking.
  • With good analytical and excellent listening skills.
  • Willing to undergo training, work on a shifting schedule and field works.
  • Must be willing to work in Binondo, Manila
  • Newly graduates with strong potential may apply.
  • Must be willing to work in Binondo, Manila.
 
We want you to be part of our team !!!