Senior Manager (System Management)

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Singapore telecommunications-jobs
Responsibilities

Set system delivery processes

  • Establish goals and priorities, design, planning, day-to-day delivery, deployment, and advanced knowledge of systems
  • Align system administration with overall strategic IT service direction and business needs
  • Assist with the development of business case justifications and cost/benefit analyses for spending and initiatives
  • Anticipate internal and/or external business challenges and/or regulatory issues
  • Develop policies, procedures, and controls to ensure system security

Develop New Systems

  • Partner with stakeholders to recommend innovative and automated approaches for system administration
  • Define systems requirements for new technology implementations
  • Prepare for system expansion by studying plans and requirements
  • Oversee the design, maintenance and implementation of the systems
  • Prioritise tasks to ensure projects are implemented in accordance with project plans and budgets

Optimise Systems Performance

  • Recommend process, product or service improvements, resource optimisation and cost savings
  • Oversee hardware and software upgrades
  • Recommend new technologies, methodologies, systems or opportunities for cost savings, security and service quality improvement

Manage Teams

  • Oversee team management including budgets, forecasting, work allocations and staffing
  • Develop staff through ongoing coaching, mentoring and career discussions
  • Define common goals, direction and accountability among staff
  • Drive effective performance management practices within department in accordance with company policies and procedures
Requirements
  • At least 15 years of IT industry experience with at least 6 years of relevant hands-on experience in technical delivery of large scale projects.
  • Good interpersonal skills with the ability to work as a team across different group of stakeholders.
  • Good leadership quality and able to articulate the technical requirements to different level of stakeholders.
  • Good technical knowledge and skills in datacenter, network, server, storage and backup.
  • Good technical skills in MS Windows Server, Linux and Unix as well as VMware and HyperV.
  • Experience in the managing IT projects for healthcare industry is an added advantage but not mandatory.
  • CITPM/PMP/Prince 2/ITIL certification will have added advantage.