Account Director

Singapore legal
Assesses prospective and assigned client’s current and potential needs, determining appropriate solutions. Develops and implements strategies and business plans through understanding the clients business model, planning and decision making channels from understanding the customer's value proposition and ability to explain how they differentiate themselves in the marketplace. Positions and illustrates alternative ways of creating the real value of MWR’s solution based offerings for clients through assessing their problems or opportunities and highlighting MWR’s areas of strength, customer satisfaction and competitive advantages within each existing and new account. Builds customer relationships through strategic conversations to understand organizational business objectives and goals. Understands and influences a wide range of customer stakeholders, bringing in industry experts to engage with the customer when necessary. Partners with key client decision maker(s) to structure business strategy as it relates to client requirements. Ensures frequent communication to enable superior client satisfaction and to keep the client educated on emerging industry trends related to their organization. Continuously prospecting to develop new clients and expanding existing relationships. Develops a strategic account plan for each named account leveraging client and MWR knowledge. Maintains a consistent ‘pipeline’ which enables meeting and exceeding agreed targets. Activities to support pipeline and account activity include, managing timely detailed proposal responses, tracking activity in CRM, forecasting, conducting competitive research and knowledge of MWR service offerings. Active within our industry and in the market to increase MWR awareness, through attending conferences, reviewing whitepapers and keeping up to date with market trends. Also maintaining knowledge of client’s business trends and potential new business opportunities is a must. Responsible for final account sales and revenue growth through leading negotiation process and ensuring an acceptable on time outcome from a solution proposal, pricing, profitability, liability, and SLA perspective for accounts to meet and exceed agreed targets. Knowledge, understanding and prior experience of IT, Cyber Security Domain is an advantage Strong background and knowledge of strategic account management, sales process and solution based selling. Proven ability to translate the clients need(s) into solution requirements through creating value propositions. Ability to influence and negotiate through proven sales skills and align unique insights to key customer priorities. Must have excellent written, oral and presentation skills. Strong interpersonal, planning, analytical skills and business acumen for effective decision making. Communicate effectively at all levels of client personnel (to include c-level) on a wide range of topics and issues. Strong Challenger Selling skills and incorporate these into their regular selling routine. Create demand by understanding specific vertical market business challenges, delivering value statements, value propositions, and by identifying the key buying influences in a complex sales environment.